--- title: "CommScope: A Customer Dilemma, Checking You Get What You Paid For" description: High performance infrastructure products—whether antennas, cables or connectors—are designed and manufactured to exacting standards. --- {% set baseFontFamily = "Open Sans" %} /* Add the font family you wish to use. You may need to import it above. */ {% set headerFontFamily = "Open Sans" %} /* This affects only headers on the site. Add the font family you wish to use. You may need to import it above. */ {% set textColor = "#565656" %} /* This sets the universal color of dark text on the site */ {% set pageCenter = "1100px" %} /* This sets the width of the website */ {% set headerType = "fixed" %} /* To make this a fixed header, change the value to "fixed" - otherwise, set it to "static" */ {% set lightGreyColor = "#f7f7f7" %} /* This affects all grey background sections */ {% set baseFontWeight = "normal" %} /* More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */ {% set headerFontWeight = "normal" %} /* For Headers; More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */ {% set buttonRadius = '40px' %} /* "0" for square edges, "10px" for rounded edges, "40px" for pill shape; This will change all buttons */ ### After you have updated your stylesheet, make sure you turn this module off [Click to Contact Sales](https://www.accu-tech.com/contact-us) | Call Corporate Office at [888-222-8832](tel:18882228832) [![Accu-Tech logo with tagline in navy blue](https://www.accu-tech.com/hs-fs/hubfs/Accu-Tech%20Blue%20Tagline%20300px%20-%20Edited.png?width=300&height=95&name=Accu-Tech%20Blue%20Tagline%20300px%20-%20Edited.png "Accu-Tech logo with tagline in navy blue")](https://www.accu-tech.com/) # CommScope: A Customer Dilemma, Checking You Get What You Paid For by **[Brian Brown](https://www.accu-tech.com/accu-insider/author/brian-brown)** on April 2, 2012 High performance infrastructure products—whether antennas, cables or connectors—are designed and manufactured to exacting standards. Even the smallest manufacturing or material variances can affect performance. This is not just a dilemma for the manufacturer but also the customer. **Customers expect to get the performance they paid for**. In the buying process, customers use a variety of ways, including research and testing, to try and**assure** their **requirements are met**. These include:  - Manufacturer’s warranty and specifications - Compliance to industry standards - Pre-installation ‘bake-off’ tests - Independent test reports While these efforts offer some peace of mind and benchmarking for a customer, they are based on specific product samples or tests and not the actual product the customer deploys in his or her network. **Peace of mind** in that regard can only come from access to the production test data of a product.**Now wouldn’t that be great?** [![commscope, commscope app](http://commscopeblogs.com/wp-content/uploads/2012/03/cTrak-icon.png "cTrak icon")](http://commscopeblogs.com/2012/03/30/a-customer-dilemma-checking-you-get-what-you-paid-for/ctrak-icon/) Well, [CommScope’s](http://www.commscope.com/) patented [WebTrak**®**](http://www.commscope.com/webtrak/) system is designed to **empower customers to access the test data** for their purchased products via an online system. For the first time, this can also be accessed **via a mobile device** with the launch of the new [cTrak](http://www.commscope.com/webtrak/) mobile app.  **See the new app in action in the video.** The hope is that this innovation will add value to your operations, but **let us know what you think.** ** ** *Post originally appeared on the [CommScope Blog. ](http://commscopeblogs.com/2012/03/30/a-customer-dilemma-checking-you-get-what-you-paid-for/)* - [Tweet](https://twitter.com/share) Topics: [Structured Cabling](https://www.accu-tech.com/accu-insider/topic/structured-cabling) [Commscope](https://www.accu-tech.com/accu-insider/topic/commscope) ### Subscribe To Our Blog ### Additional Information ### About Accu-Tech Accu-Tech is a national distributor of Voice, Data, AV, Wireless, and Security solutions. We partner with best-in-class manufacturers to provide the integrated, future-proof solutions our customers require. From project services and management to on-the-job-site logistics, Accu-Tech ensures every customer’s project is supported from design to completion. With 35 stocking locations strategically placed nationwide, Accu-Tech is readily available to assist when and where you need us. [Terms of Sale](https://www.accu-tech.com/termsandconditions) | [Terms of Use](https://www.accu-tech.com/termsofuse) | [Privacy Policy](https://www.accu-tech.com/privacypolicy)     ### Recent Posts ### [Contact Us ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLLgoNM15ESCtUItoORUnIpVEza%2FXxPjeQo6xlTR%2Fj4WhU19s%2BVGyVX5EAmm5U0akqy%2BbMhqy4pXrnN8BEH06Bl%2BRyWz8C3Fe6IQoP4s8tBL9ZKgptuib%2FiXcs%2BLgLo2svy%2FE9IIS7NKZ1d7SwPB0KTFqrNKfOB7feelc1N9E3omjvx2%2FrB7Ug%3D%3D&portalId=54495) TOLL-FREE: 888-222-8832 [www.accu-tech.com/contact](https://www.accu-tech.com/contact) ### Follow us on social media:  | [![Facebook_Logo_Secondary-1](https://www.accu-tech.com/hs-fs/hubfs/Facebook_Logo_Secondary-1.png?width=162&height=162&name=Facebook_Logo_Secondary-1.png)](https://www.facebook.com/accutech/)   | [![X_logo_2023_(white)](https://www.accu-tech.com/hs-fs/hubfs/X_logo_2023_(white).png?width=58&height=58&name=X_logo_2023_(white).png)](https://twitter.com/Accu_Tech)   | [![In-White-96@2x](https://www.accu-tech.com/hs-fs/hubfs/In-White-96@2x.png?width=50&height=50&name=In-White-96@2x.png)](https://www.linkedin.com/company/accu-tech-corporation)   | [![youtube-app-white-icon (1)](https://www.accu-tech.com/hs-fs/hubfs/youtube-app-white-icon%20(1).webp?width=58&height=58&name=youtube-app-white-icon%20(1).webp)](https://www.youtube.com/user/AccuTechCorp)   | | --- | --- | --- | --- |