Monday, August 19th, 2024

If you are not working on Monday, follow these instructions the FIRST day you are back at work. 

STEP 1: Set Up Microsoft Account

1. Briefly press the power button on your computer to turn it on.
2. Sign in to your computer with your E# and your password. 
3. Restart your computer:
   1. At the bottom left of your screen, right-click the Windows icon. 
   2. Click "Shut down or sign out." 
   3. Click "Restart." 
4. After your computer has restarted, sign in again to your computer with your E# and your password.  
5. In the bottom left corner of your screen, type "Access work or school" into the search bar. 
6. Click "Open"
7. You should see a few options on your screen. Click on "Work or school account" next to the Windows multi-colored icon; this option should display an email address in the format: firstname.lastname@AccuTechCorp.on-microsoft.com 
8. Click "Disconnect" 
9. Click "Ok" 
10. Click "Connect"
11. Type in your Accu-Tech email address
12. Type in your Accu-Tech password. If prompted, provide the authentication code from your Microsoft Authenticator app. 
13. When you see "You're all set!," click "Done." 
14. You should now see your Accu-Tech account listed under "Work or school account." See the example below: 

STEP 2: Set Up Multi-Factor Authentication (MFA)

1. Open your preferred browser (Chrome or Microsoft Edge) and go to https://aka.ms/mfasetup
2. Sign in on the login screen with your Accu-Tech account username and password.
   1. Click "Next" 
   2. You will see a message advising that “More Information is Required.” Click “Next.”
   3. Press the “+” (plus sign) at Add Sign-in Method
   4. In the drop-down list, choose “Authenticator App.” Click “Add.”
3. If you don't already have the Microsoft Authenticator app on your smartphone, download it from the App Store (Apple) or the Google Play Store (Android). If you already have the app installed, skip this step.
   
   1. On the MFA setup screen on your computer, click “Next”
   2. Open the Microsoft Authenticator app on your smartphone
      1. If prompted, allow notifications
      2. Select “Add an account”
      3. Select “Work or school”
      4. Enter your Accu-Tech email address and password and click “Sign In”
4. Using the Microsoft Authenticator app on your smartphone, scan the QR code that should be visible on the MFA setup screen on your computer
5. If prompted to provide an email address to use as a secondary authentication method, please provide a personal email address. Your personal email address will only be used to generate an authentication code if needed; it will not be used for anything else.  
6. On your computer, click “Set Default MFA Option” and select “Change”
7. Choose ”App Based Authentication or Hardware Token – Code"
8. Going forward, when you are prompted for an authentication code to sign in to your Microsoft account, open the Microsoft Authenticator app and type in the 6-digit code that appears on the app screen.

STEP 3: Register Your Zscaler App

1. 1. In the bottom right corner of your screen, locate the Zscaler application. You may need to click the up arrow icon (^) to find it. It will likely be grey instead of the teal blue you're used to seeing. 
   2. Click the Zscaler icon to open the app. 
   3. Click "Private Access"
   4. Click "Register" and wait for Zscaler to process.
      1. If you're prompted to log in, enter your Accu-Tech username and password. You may also be prompted to enter an MFA code; if so, use your Microsoft Authenticator app to generate the code.
      2. Note: You may be prompted to log in more than once. This is not unusual. If you're asked to log in more than three times, contact the Service Desk at 770-663-2020.
   5. Next to "Authentication Status," you should see "Authenticated" as shown in the screenshot below: 
      
      
   6. If you do not see "Authenticated," click the "More" icon on the left-hand bar as seen above. 
      1. Then, click "Update policy." 
      2. If it does not authenticate, please contact the Service Desk at 770-663-2020. 

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STEP 4: Remove Your Old Outlook Profile

1. In the search bar at the bottom left of your screen, type "Control Panel" 
2. Click "Open" to launch the Control Panel application
3. Look on the list for "Mail (Microsoft Outlook)" 
4. Click "Mail (Microsoft Outlook)." You should see a pop-up as shown in the screenshot below: 
   
   
5. In the pop-up window, click "Show Profiles"
6. Select your current profile. It may be called "Outlook" or something else. 
7. Click "Remove"
8. Click "Yes" to confirm that you would like to remove the profile.
9. On the next screen, click "Apply" and then click "Ok" - you must click both options to proceed.
10. If you still have any profiles listed, follow steps 6-9 again.
11. You should not have any profiles now. If you still see a profile listed, please contact the Service Desk at 770-663-2020. 

STEP 5: Create and Connect Your New Outlook Profile

1. Open Outlook. The Outlook application may be in your toolbar at the bottom of your screen, or you can search "Outlook" in the search bar at the bottom left of your screen. 
2. Outlook will prompt you to create a new profile. 
3. Name your new profile "Outlook2"
4. Click "Ok" to allow Outlook to create your new profile.
   1. Note: The profile creation process may fail the first time. If it does, simply attempt to create a new profile again. If it continues to fail, please contact the Service Desk at 770-663-2020. 
5. You should be prompted to select an email address to connect with your new profile. Click the drop-down icon next to the displayed email address. 
   1. If you do not see a drop-down, you will need to enter your email address yourself. Type in: firstname.lastname@accu-tech.com. Then, confirm that this is a "work or school account." Then, jump to #10. 
6. Click the second email address that you see. It should follow this format: firstname.lastname@accu-tech.com
7. Click "Connect" 
   1. If prompted to input your password, please enter your Microsoft / Outlook password. If prompted for your MFA code, please go to the Microsoft Authenticator app on your smartphone to generate the code. 
8. If the process has worked, Outlook will open. 
   1. If the process did not work, close Outlook by right-clicking the Outlook icon in your toolbar at the bottom of your screen and selecting "Close all windows." Then, start over from #1 in this section. 
9. You should see "Account successfully added." You'll be prompted to select some additional settings.
10. If it is checked, uncheck "Setup Outlook mobile on my phone too." You cannot set up Outlook on your phone at this point; that process must be completed later if you have a company-provided phone.
11. Click "Done."  
12. You should see your emails slowly populate.
    1. Note: Emails may take a few hours to a few days to fully populate. 
13. Next, you can set up your email signature by following these instructions on the Employee Hub.
14. You can also add a profile image to your account, if you'd like, by following the instructions on Microsoft's website here. 

STEP 6: Remove Your Old Teams Account

1. Locate the Teams app in your toolbar at the bottom right of your screen. You may need to click the up arrow icon (^) to find it, just like you did with Zscaler earlier. 
2. Right-click on this icon. (If you have both Classic and New Teams, make sure to select "New Teams.") 
3. Select "Quit Teams." 
4. In the search bar at the bottom left of your screen, type in "Teams." 
5. Click "Open" to launch the Teams app. 
6. You should see an error message at the top of your screen asking you to "Please sign in again." 
7. At the top right of your Teams app, click your profile image or initials. 
8. Click "Sign out." 
9. When asked to confirm that you want to sign out on the "Sign out of Teams" pop-up, click "Sign out." 
10. Please wait while Teams signs you out. Teams will automatically relaunch when ready.

STEP 7: Sign In to Your New Teams Account

1. After Teams has relaunched, you should be prompted to "Pick an account to continue." 
2. Click your account that is labeled in the format "Lastname, Firstname." This account should have your email address listed below it in the format firstname.lastname@accu-tech.com. 
   1. Note: If you do not see this account in the list to select, stop and contact the Service Desk at 770-663-2020. 
3. Teams will sign you in and begin loading your account. 
   1. Note: Since your Teams messages did not migrate over to the new tenant, you may not see any Teams chats or messages. This is expected.
   2. Note: If you were previously a member of a Teams team or channel, you should be able to click "Teams" on the menu to the left of your Teams app to access it. 
4. At the top right of your Teams app, click your profile image or initials.
5. Verify that you see the correct email address under your name. It should be in the format: firstname.lastname@accu-tech.com. 
6. Try sending a chat message to one of your coworkers. Verify with them that they received your message.

STEP 8: Set Up OneDrive

1. After completing all steps above, follow the instructions below to set up your OneDrive.
2. In the bottom right of your screen, click the OneDrive icon, which looks like a blue cloud. 
3. Click the gear icon at the top left of the OneDrive application.
4. Click "Settings." 
5. Click "Account." 
6. Click "Unlink this PC." 
7. Follow the prompts on your screen to confirm that you would like to unlink your PC from OneDrive. 
8. You will then be prompted to "Set up OneDrive." Select the email address that follows this format: firstname.lastname@accu-tech.com.
   1. Note: Do not select the email address that ends in "accutechcorp.onmicrosoft.com" 
9. Click "Sign in" to sign in to OneDrive with your Microsoft account. 
10. Click "Next"
11. You should see a window asking you if you would like to "Back up folders on this PC." On this screen, make sure that all options are selected (the toggles should be blue). 
12. Click "Start backup." 
13. Click "Next" to progress through the screens explaining how OneDrive works. You can continue through these steps even while OneDrive is backing up and syncing in the background.
14.  When prompted to install the OneDrive mobile app, click "Later.
    1. Note: You cannot install the OneDrive mobile app on your smartphone yet; you can complete this installation when you set up the device management profile on your company-provided phone, if applicable.
15. Click "Open OneDrive folder" when prompted. 
16. Check to make sure that the address for your OneDrive folder at the top of your File Explorer application is "OneDrive - Wesco." If you see this, you have successfully set up OneDrive. If you do not see this, contact the Service Desk at 770-663-2020.

STEP 9: Migrate Your Company-Provided Phone (if applicable)

IF YOU HAVE AN IOS DEVICE:

Note: You must complete both sets of instructions below.

**THESE LINKS WILL PROMPT A DOWNLOAD. IF YOU DON'T SEE A WORD DOC POP-UP, CHECK YOUR DOWNLOAD FOLDER.**

1. Click here for instructions on how to remove your current iOS management profile
2. Click here for instructions on how to enroll in your new iOS management profile

IF YOU HAVE AN ANDROID DEVICE:

Note: You must complete both sets of instructions below.

**THESE LINKS WILL PROMPT A DOWNLOAD. IF YOU DON'T SEE A WORD DOC POP-UP, CHECK YOUR DOWNLOAD FOLDER.** 

1. Click here for instructions on how to remove your current Android management profile
2. Click here for instructions on how to enroll in your new Android management profile

STEP 10: Accessing CORE, IAP, and Other Company Applications

• • Make sure you use Chrome to access all company applications. They will not work in Edge. 
  • Many of your bookmarks that you made prior to the migration will not work anymore. Make sure to use the new URLs as described below. 
  • From August 19th until you migrate your computer, you must use an Incognito window in Chrome to access some company applications, like Oracle HCM and AssistMe. You will be prompted to sign in; please sign in with your Accu-Tech account to access Oracle HCM and AssistMe. 
  • From August 19^th until you migrate your computer, you must use the “forms” URL for the Accu-Tech Systems page to access CORE, IAP, ISAM, SALSA, and other company applications. Here’s the URL: https://atc-systems-f.atc.accu-tech.com/
    • Use the links under the "Forms" section in the middle of the page 
    • Click on "CORE".
    • A new tab will open that informs you your login was successful. Close this tab. 
    • Go back to the forms URL above. 
    • Click on "CORE" again.
    • You can now use CORE! 
  • To get to the Employee Hub, go to this link: https://wescodist.sharepoint.com/sites/EmployeeHub 
  • To access UKG Kronos, make sure you're using Chrome, and then go to this page on the HR site.
    • It will not work in Edge until your device has been migrated. 
    • Non-migrated devices MUST use Chrome to access Kronos. 
  • To access Accu-Train, go to www.accu-tech.com/accu-train 
    • If it times out the first time you try it, close the tab and try it again. 

Wednesday, August 21st, 2024

After you have completed ALL of the instructions under the Monday, August 19th, 2024 section, including setting up Zscaler, Outlook, Teams, OneDrive, and your company-provided phone (if applicable)... You may now proceed to migrate your computer. 

Note: All employees must migrate their computers by no later than August 30th, 2024. Migrating your computer now is better than waiting until the deadline! 

Computer Migration

1. Turn on your computer.
2. Sign in to your computer with your E# and your password.
3. Coordinate with your manager to determine when you should migrate your computer.
   1. When scheduling your computer migration, please be aware that the Service Desk is available from 7AM ET to 8PM ET.
   2. The migration process will take about an hour and will require multiple restarts of your computer.
4. When you're ready to migrate your computer, click on the instructions corresponding to your setup below: 
   1. If you're in the office, follow these in-office instructions.
   2. If you're remote, follow these remote instructions. 

Friday, August 16th, 2024

1. Make sure you have saved any Teams messages you want to be able to access after the migration. Teams messages will not migrate automatically. 
   1. REMINDER: If you received a Password Change Reminder on your company devices, you MUST change your password by EOD Friday, August 16th. 
2. Please finish your work day by 5:00pm PT / 8:00pm ET.

1. 1. REMINDER: Please shut down your laptop by EOD on Friday, August 16th. 
2. Shut down your computer: 
   1. Click the Windows icon in the bottom left of your screen.
   2. Right-click on the power icon (last icon in the list).
   3. Click on "Shut Down." 
3. DO NOT ATTEMPT to power on your computer or access any company sites, resources, or applications on any device over the weekend. This includes Outlook, Teams, UKG Kronos, SharePoint, CORE, IAP, etc.